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frequently asked questions

Learn more about what it’s like to own a Hire A Hubby franchise. We’ve covered the most common questions to help you understand the journey and what to expect.
Where does the work come from?

New users of Hire A Hubby can enquire through our website or contact our 24/7 call centre. The job will then be automatically assigned to the relevant Franchisee through our Job Allocation System. Returning customers will reconnect directly with their preferred “Hubby”.

Who gets paid for the work, head office or the Franchisee?
All payments by customers are made to the Franchisee at the completion of the job. In the event that a national retailer requires Head Office to control the billing, Franchisees send an invoice to Head Office, and Head Office pays the Franchisee on pre-agreed terms.
What are the vehicle requirements?

We are quite flexible on vehicles. A clean and tidy white van is all that is needed. We don’t expect you to start the business in a new vehicle. The signage is included in the purchase; a sign-written vehicle generates a lot of enquiry.

What kind of customers use Hire A Hubby?
Every household or business will require maintenance or renovation work from time to time. Each of our territories will provide a wide variety of different customers to service on a regular basis. Domestic customers (households) are very common, however, our Franchisees will also develop commercial relationships with real estate property managers, aged care centres, and child care centres for regular maintenance work. In addition, retail businesses and offices will have maintenance requirements that the local Hire A Hubby Franchisee can service as well.
Do I need to be a tradesman to make a successful Franchisee?
Trades skills can certainly assist you, but they are not imperative. The vast majority of our Franchisees are home handymen who have developed their skills from working on their own homes and that of family and friends. You need to possess and be competent in the use of hand and power tools.
Is there a set hourly rate, or set price list for all jobs?
Handyman work is very diverse, so we do not set fixed prices. Our Induction Training Course provides extensive training on the pricing and quoting of jobs. We review the most commonly requested jobs and provide the key steps involved in preparing a quotation.
What’s included in the purchase price?

Everything you need to start the business except for the vehicle and tools is included in the purchase.

Do I have to buy supplies from HAH, or can I choose who to buy from?
Standard stationery and uniforms must be purchased through Hire A Hubby suppliers. All other trading items can be sourced from local suppliers. Hire A Hubby strives to provide substantial discount arrangements through our trade partners and service partners network.
What happens if somebody I know wants me to do work for them, but it is in another Franchisee’s territory?
This is a common question. Provided you advise the owner of the territory that you have been requested to do work prior to entering the territory, and you extend the same courtesies to them, then you will be free to conduct this work. The Hire A Hubby system acknowledges that people buy from people, and a referral is the sign of a happy customer. The exception to this rule is that no Franchisee can actively canvass or advertise for work outside of their own designated territory.
Who looks after my work when I want to take a holiday?
Head Office provides support for Franchisees at annual leave time so you can have a holiday away from your business, happy in the knowledge your customers are being looked after. Alternatively, you can make your own arrangements with a neighbouring Franchisee.
What happens if I get a job that I am not confident in doing?
Head Office provides networking opportunities amongst its Franchisees, allowing you the opportunity to work with your peers and gain new skills on the job. You can also source help from a skilled contractor. At Hire A Hubby we don’t commit to something you are not capable of doing professionally.
How long does it take to become a Hire A Hubby Franchise owner?

We work with a time frame that suits you. It generally takes 4-12 weeks for people to come on board. The timing needs to be right for you and your family.

Support That Goes Beyond Start-Up

At Hire A Hubby, our support for Franchisees continues well beyond the launch of your business. From marketing and operations to training and business development, we offer ongoing guidance to help you grow, adapt, and thrive at every stage of your journey.

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Start-up Coordination

We help coordinate the start-up process assisting you with business registration, insurance and business planning. 

Trade account underwriting for cash flow

Jump the queue in setting up supplier accounts and obtain favourable terms with our backing.

Income Guarantee

Our Income Guarantee shows the confidence we have in our business to provide you with the tools you need to succeed.

24/7 job allocation

Too busy to handle the inbound calls? We’ve got you covered with our National Call Centre that operates 24/7.

Two-week induction training

We know your keen to get up and running as quick as possible. Our induction training program is designed to make that happen.

Electronic Job Management System

Our easy-to-use job management system helps you run your jobs day-to-day, month-to-month.

National Franchisee Conference

This annual event brings all Franchisees together to hear about the latest and greatest HAH initiatives and marketing strategies.

National Advertising

We’re constantly executing numerous advertising campaigns to grow the Hire A Hubby franchise brand.

Regular Support Meetings

Our team schedules regular meetings to discuss how your business is tracking and where opportunities may present themselves.

Try before you buy

The best way to learn about something new is to do it yourself. At Hire A Hubby, we stress the importance of research and one of the best methods is spending a day on the road with an existing Franchisee business owner.

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